mina

Your salespeople sell. MINA runs the back office.

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About us

The AI back office for freight forwarders.

MINA runs a forwarder's back office: rates from agents, bookings, tracking, documents, invoices and follow-ups. Your team sells and decides; MINA runs the rest. She works inside one complete freight ERP, so every inquiry and every shipment is one record from the first message to the final receipt.

People decideAnything sensitive, like a price, a booking or a payment, waits for your written yes.

Your way of workingWe learn your rules and SOPs first. MINA is set up to follow them; your team keeps its process.

Safe by designEvery message is checked before it leaves: no cost to a customer, no shipper name to an agent.

Any sizeFrom a one-person forwarder to a full team, in the Gulf, Iraq and Egypt.

Download the company profilePDF · 14 pages · English

Where I come from

MINA

Built on nearly 20 years of freight forwarding ERP

I come from almost two decades of building freight forwarding ERP systems: air, sea, land and customs, warehousing, fleet, finance, CRM and suppliers, with live links to airlines, shipping lines and container terminals.

Every lesson from those systems went into me: one record from the first inquiry to the final receipt, the same data for every desk, and rules set by the company, not by the software.

I am the freight ERP that runs itself: AI desks working inside it, following your company's own rules, so your team can sell and decide.

19 yearsbuilding freight and logistics ERP systems

Air, sea, landand customs, warehousing and finance in one system

Live linksto airlines, shipping lines and container terminals

How we work with you

A consultation. You tell us how your company works today.
Your rules, written down. Who quotes, who approves, your agents and lines, how you follow shipments and invoice.
Set up for you. MINA is connected to your mailboxes, your WhatsApp business number and your records.
Your yes at the start. Your team approves what MINA prepares, until it works exactly your way.
Always improving. Anyone can suggest an improvement; you approve what gets built.

Services

IT logistics solutions, built around MINA ERP.

We are an IT logistics company. We consult on how your forwarding business runs, then implement MINA ERP, the AI-powered ERP for freight forwarders, and stay with you after go-live.

Consulting. We study how your office works today: who quotes, who approves, your agents and lines, how you follow shipments, invoice and collect. You get a clear map of your process and where MINA takes the repetitive work.
Implementation. MINA ERP is set up for your company: your users and permissions, your branches and currencies, your documents and branding, and your rules written in as hard rules.
Connection and data. Your mailboxes, your WhatsApp business number and your records are connected. Customers, agents and open files are moved over from your current tools.
Training and go-live. Each team learns MINA on its own work. At the start your team approves what MINA prepares, until it runs exactly your way.
Support and improvement. Anyone on your team can suggest an improvement from inside the app; you approve what gets built, and every update reaches you.

What MINA ERP runs for you

One ERP with AI desks, live today and set up around your own rules.

Sales and customersA WhatsApp assistant that answers customers at once, day or night, and hands each chat to the right salesperson. Leads, accounts and branded quotations.

Pricing and agentsOne rate request to the right agents for the lane, every reply read including the attachment, missing details asked, the best offer marked.

Operations and trackingEvery running shipment followed every day on the carrier's tracking and in the emails, with milestones, ETA alerts and no release before payment.

DocumentsEmails and attachments filed in the right shipment by themselves; B/L and HAWB drafts, arrival notices and delivery orders.

FinanceInvoices, receipts and payments prepared and posted on your approval; statements, aging, income statement and balance sheet.

Consolidation (LCL)Bookings, load planning and consol quotations, in the same ERP.

ReportsAny report from your records, in plain words: PDF or Excel, to whoever you choose, once or on a schedule.

The owner's phoneDaily briefings, approvals in one tap and answers to any question from the records, with a PIN for money and figures.

Contact

Let's map your way of working.

Write to us, call us, or leave your details for a consultation: we learn how your company works today and show you how MINA would run it.

Emailinfo@mina-freight.com

Phone+962 79 555 0922

Office74 Amer Ben Malik Street, Ziadat Center
First floor, office 101
Amman, Jordan

Working hoursMonday to Thursday, 9:00 to 14:00
Amman time

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Thank you. The team will contact you to learn how you work today.

MINA · the AI back office for freight forwardersBest with sound · about 70 seconds

Presented by MINA herself

Your back office, runs itself.

In 70 seconds MINA wakes up, puts her eleven AI desks to work, and shows you how she runs a forwarder's back office. Then ask her anything.

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